
Optimize and scale with efficiency.
Not luck.
Capture more revenue, automate processes, integrate systems, reduce admin overhead, and standardize HR.

The chaos is not.
Automate, integrate, and standardize operations— whatever the chaos —then prove it monthly with ROI in your numbers.
SaaS teams struggle with tool sprawl. Service SMBs rely on outdated—or no—systems at all.Streamline your stack with smart automations so you stop fighting tools and start growing your business.

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Ops Efficiency
Automate admin workflows using AI and integrations.
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Talent Systems
Standardize hiring and onboarding; role clarity and day-1 readiness.
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Active Sales Feedback Loops
Real-time call reviews, role-plays, and playbooks - measured by conversion and cycle time.
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Talent Retention
Design people systems that reduce churn and manager friction.
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Revenue Capture
Streamline capture, routing, and nurture; fewer dropped opportunities.
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Data Health & Dashboards
Clean data, enforce standards, enable a monthly KPI snapshot.
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CX Uplift
Close service and delivery gaps to reduce churn.

15-minute intro to pick a package, set an ROI target, identify goals, and schedule your start.
You probably already have MANY advisors.You need a DOER.
Standardized process audit and change-management frameworks - tailored to your pain points - create a fixed-scope, repeatable, measurable system - for all the systems you have.
Kismet Automation, led by Tonya Riney.
Vetted partners added when needed; you always know who’s doing the work.
Former SaaS COO
PhD, Performance Improvement & Change ManagementStartups • SaaS • EdTech • Nonprofit • Owner-led service SMBsLet's untangle.